24/7 Help Center
Refund & Return Policy
Ideal Pragmatik Technology – Exchange-Only Return Policy
We are committed to ensuring your satisfaction with every purchase. While we do not offer refund, we do allow product exchanges under certain conditions, ensuring you receive a product that meets your expectations.
1. Eligibility for Exchange
You may request an exchange within 5 days of receiving your item. To qualify:
The item must be unused, undamaged, and in its original packaging.
Exchanges are only allowed for items of equal value.
2. How to Request an Exchange
To initiate an exchange, please:
Contact our customer support at info@idealpragmatiktech.com within 5 days of receiving your item.
Include your order number, a brief description of the issue, and photos if applicable.
Our support team will guide you through the return process with care and professionalism.
3. Shipping Costs
- The customer is responsible for the cost of shipping the returned item to us.
Ideal Pragmatik Technology will cover the shipping cost of the replacement item sent to you.
4. No Refunds
Please note that we do not offer refunds on any purchases. Our focus is to provide you with a satisfactory resolution through product exchange.
5. Customer Support
If you have any questions or concerns, don’t hesitate to reach out. Our team is here to help you make the most out of your experience.